Accessibility Statement

Last Updated: January 1, 2020

Spark Holdco, 有限责任公司 and its affiliates Spark Energy, 有限责任公司, Spark Energy Gas, 有限责任公司, CenStar Energy Corp., CenStar Operating Company, 有限责任公司, Oasis Power Holdings, 有限责任公司, Oasis Power, 有限责任公司, Electricity Maine, 有限责任公司, Electricity N.H., 有限责任公司, Provider Power Mass, 有限责任公司, Major Energy Services, 有限责任公司, Major Energy Electric Services, 有限责任公司, Respond Power, 有限责任公司, Perigee Energy, 有限责任公司, Hiko Energy, 有限责任公司, Verde Energy USA, 公司., Verde Energy USA Connecticut, 有限责任公司, Verde Energy USA DC, 有限责任公司, Verde Energy USA Illinois, 有限责任公司, Verde Energy USA Maryland, 有限责任公司, Verde Energy USA Massachusetts, 有限责任公司,  Verde Energy USA New Jersey, 有限责任公司, Verde Energy USA New York, 有限责任公司, Verde Energy USA Ohio, 有限责任公司, Verde Energy USA Pennsylvania, 有限责任公司, Verde Energy Solutions, 有限责任公司, Verde Energy USA Commodities, 有限责任公司, Verde Energy USA Trading, 有限责任公司, Verde Energy USA Texas Holdings, 有限责任公司, Verde Energy USA Texas, 有限责任公司  (collectively referred to as “us,” “we,”“我们的,” or “Company”) take steps to provide for accessibility and usability of this website, mobile applications, and all digital assets contained or offered therein including our Privacy Policy (collectively, our “Services”).  While we strive to provide accessibility and usability for users, it may not be possible in all areas of the website with current technology and other restrictions.

This Accessibility Statement is integrated into our 条款 & Conditions of Use (“条款 & Conditions”).  Please carefully read our 条款 & Conditions before using our Services.  By using our Services, you agree to be bound by the 条款 & Conditions, including the MANDATORY ARBITRATION AND CLASS ACTION WAIVER AGREEMENT described in Section X of the 条款 & Conditions.  If you do not agree to these 条款 & Conditions, then you must not use our Services.

Accessibility Needs

If you have difficulty accessing or using any element of our Services including our Privacy Policy, please contact us at accessibility@hmyjk.com.  When you contact us, please be sure to tell us:

• The nature of the accessibility issue;
• The format in which you prefer to receive a response;
• The web address you are emailing about; and
• How we can contact you.

We will work with you to try to provide the information, 服务, or transaction you seek through a communication method that works for you and is consistent with applicable law.  You may also want to consider taking a few steps that may make navigating our Services easier for you, like changing the size of text on the Services.  You can visit the website My Computer My Way which provides lots of advice on how to make your computer easier to use.