Frequently Asked Questions
- 1. New York
- 2. California
- 3. Illinois
- 4. Indiana
- 5. Maryland
- 6. Michigan
- 7. New Jersey
- 8. Texas
- 9. General FAQ
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 20. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 21. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 22. How much do you charge for late fees?
5% of the total delinquent balance.
- 23. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 24. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 25. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 26. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 27. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 28. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 29. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 30. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 31. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 32. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 33. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 34. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 35. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 36. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 37. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 38. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 39. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 40. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 41. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 42. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 43. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 44. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 45. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 46. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 47. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 48. What is a late payment penalty?
逾期付款的费用.
- 49. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 50. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 51. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 52. What is deregulation?
- 53. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 54. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 55. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 56. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 57. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 58. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 59. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 60. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 61. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 62. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 63. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 64. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 65. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 66. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 67. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 68. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 69. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 70. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 71. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 72. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 73. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 74. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 75. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 76. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 77. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 78. ConEd is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. 因为ConEd在他们的服务区域处理所有客户的账单, 我们没办法阻止ConEd切断你的连接, even if you try to sign up with us.
- 79. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 80. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 81. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 82. Does Spark Energy offer budget billing?
It differs from market to market.
Texas - All TDU: Yes, we do offer budget billing. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. Please note, budget billing requires setting up Auto Pay with our payment vendor. For details call (877) 547-7275.
PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E 是否提供预算账单交付部分的账单.
Nicor当前位置我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, Nicor 是否提供预算账单交付部分的账单.
BGE: Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact BGE 了解更多关于预算账单的工作.
ConEd: 我们不提供预算账单的部分,我们负责您的供应费用. ConEd 是否提供预算账单交付部分的账单.
Peoples Gas: 我们不提供预算账单的部分,我们负责您的供应费用. Peoples Gas 是否提供预算账单交付部分的账单.
PSE&G: 我们不提供预算账单的部分,我们负责您的供应费用. PSE&G 是否提供预算账单交付部分的账单.
North Shore Gas: 我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, North Shore Gas 是否提供预算账单交付部分的账单.
Keyspan: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contact Keyspan.
NIMO: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contacting NIMO.
- 83. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 84. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. Can Spark Energy put the bill in my name if PG&E sends it out under another name?
Because PG&E bills all customers, the name on your bill will be the same as the name on your PG&E account.
- 20. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 21. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 22. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 23. How much do you charge for late fees?
5% of the total delinquent balance.
- 24. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 25. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 26. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 27. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 28. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 29. 我不同意我的信用档案要求我支付定金. Who can help me with this?
During the enrollment process, we give you information about the credit bureau that we used for your credit check. You can contact that credit bureau for any questions you have about your credit profile.
- 30. I don’t have a social security number. Can I still enroll?
Yes, but you’ll need to provide a deposit. 请给我们打电话,客户服务代表可以帮助指导您完成注册流程.
Monday – Friday 8AM to 7PM CST Saturday 9AM to 12PM CST - 31. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 32. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 33. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 34. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 35. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 36. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 37. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 38. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 39. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 40. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 41. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 42. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 43. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 44. What does it mean if I have to pay a deposit in order to establish service with Spark Energy?
Having to pay a deposit won’t have any impact on the price we charge or the service you receive.
- 45. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 46. 我需要提供什么形式的身份证明才能转换?
To establish service with Spark Energy, you’ll be asked to provide your social security number for some markets.
- 47. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 48. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 49. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 50. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 51. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 52. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 53. What is a late payment penalty?
逾期付款的费用.
- 54. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 55. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 56. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 57. What is deregulation?
- 58. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 59. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 60. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 61. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 62. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 63. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 64. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 65. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 66. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 67. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 68. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 69. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 70. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 71. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 72. Will Spark Energy check my credit?
我们做信用检查作为我们注册过程的一部分.
- 73. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 74. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 75. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 76. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 77. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 78. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 79. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 80. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 81. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 82. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 83. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 84. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 85. 除了付定金,你们还有别的办法吗?
Yes, we can waive your deposit if you qualify for any of the following:
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
以前电力供应商的信用证-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
- Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
- Is not delinquent in payment of any such electric service account; and
- During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid.
- 86. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 87. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 88. Does Spark Energy offer budget billing?
It differs from market to market.
Texas - All TDU: Yes, we do offer budget billing. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. Please note, budget billing requires setting up Auto Pay with our payment vendor. For details call (877) 547-7275.
PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E 是否提供预算账单交付部分的账单.
Nicor当前位置我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, Nicor 是否提供预算账单交付部分的账单.
BGE: Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact BGE 了解更多关于预算账单的工作.
ConEd: 我们不提供预算账单的部分,我们负责您的供应费用. ConEd 是否提供预算账单交付部分的账单.
Peoples Gas: 我们不提供预算账单的部分,我们负责您的供应费用. Peoples Gas 是否提供预算账单交付部分的账单.
PSE&G: 我们不提供预算账单的部分,我们负责您的供应费用. PSE&G 是否提供预算账单交付部分的账单.
North Shore Gas: 我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, North Shore Gas 是否提供预算账单交付部分的账单.
Keyspan: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contact Keyspan.
NIMO: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contacting NIMO.
- 89. Does Spark Energy require a deposit?
如果您未能通过我们的信用检查程序,则需要存款,在某些市场,信用检查是必需的. There are exceptions to waive credit check
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
Letter of credit from a previous electric provider-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
Is not delinquent in payment of any such electric service account; and
During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid. - 90. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 91. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 20. ComEd is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. 因为ComEd为其服务区域内的所有客户处理账单, 我们没办法阻止ComEd切断你的连接, even if you try to sign up with us.
- 21. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 22. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 23. How much do you charge for late fees?
5% of the total delinquent balance.
- 24. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 25. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 26. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 27. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 28. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 29. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 30. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 31. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 32. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 33. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 34. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 35. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 36. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 37. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 38. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 39. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 40. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 41. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 42. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 43. 我需要提供什么形式的身份证明才能转换?
To establish service with Spark Energy, you’ll be asked to provide your social security number for some markets.
- 44. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 45. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 46. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 47. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 48. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 49. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 50. What is a late payment penalty?
逾期付款的费用.
- 51. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 52. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 53. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 54. What is deregulation?
- 55. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 56. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 57. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 58. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 59. 我在哪里可以找到伊利诺斯州可变价格历史?
你可以在下表中找到伊利诺斯州可变价格历史记录:
Spark Energy Illinois Variable Rate History Commonwealth Edison Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Price Per KWH in Cents 17.26 17.26 17.26 17.26 17.26 17.26 17.26 17.26 17.25 19.76 16.17 19.65 Illinois Law requires that suppliers provide customers with the historical variable electric generation service rates during each of the past 12 months. Please note that the rates listed below encompass all of Spark Energy’s variable rate offerings including any 100% renewable energy products. - 60. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 61. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 62. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 63. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 64. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 65. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 66. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 67. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 68. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 69. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 70. Will Spark Energy check my credit?
我们做信用检查作为我们注册过程的一部分.
- 71. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 72. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 73. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 74. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 75. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 76. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 77. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 78. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 79. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 80. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 81. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 82. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 83. 除了付定金,你们还有别的办法吗?
Yes, we can waive your deposit if you qualify for any of the following:
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
以前电力供应商的信用证-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
- Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
- Is not delinquent in payment of any such electric service account; and
- During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid.
- 84. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 85. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 86. Does Spark Energy offer budget billing?
It differs from market to market.
Texas - All TDU: Yes, we do offer budget billing. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. Please note, budget billing requires setting up Auto Pay with our payment vendor. For details call (877) 547-7275.
PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E 是否提供预算账单交付部分的账单.
Nicor当前位置我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, Nicor 是否提供预算账单交付部分的账单.
BGE: Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact BGE 了解更多关于预算账单的工作.
ConEd: 我们不提供预算账单的部分,我们负责您的供应费用. ConEd 是否提供预算账单交付部分的账单.
Peoples Gas: 我们不提供预算账单的部分,我们负责您的供应费用. Peoples Gas 是否提供预算账单交付部分的账单.
PSE&G: 我们不提供预算账单的部分,我们负责您的供应费用. PSE&G 是否提供预算账单交付部分的账单.
North Shore Gas: 我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, North Shore Gas 是否提供预算账单交付部分的账单.
Keyspan: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contact Keyspan.
NIMO: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contacting NIMO.
- 87. Does Spark Energy require a deposit?
如果您未能通过我们的信用检查程序,则需要存款,在某些市场,信用检查是必需的. There are exceptions to waive credit check
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
Letter of credit from a previous electric provider-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
Is not delinquent in payment of any such electric service account; and
During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid. - 88. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 89. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 20. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 21. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 22. How much do you charge for late fees?
5% of the total delinquent balance.
- 23. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 24. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 25. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 26. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 27. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 28. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 29. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 30. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 31. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 32. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 33. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 34. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 35. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 36. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 37. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 38. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 39. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 40. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 41. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 42. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 43. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 44. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 45. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 46. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 47. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 48. What is a late payment penalty?
逾期付款的费用.
- 49. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 50. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 51. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 52. What is deregulation?
- 53. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 54. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 55. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 56. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 57. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 58. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 59. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 60. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 61. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 62. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 63. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 64. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 65. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 66. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 67. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 68. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 69. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 70. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 71. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 72. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 73. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 74. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 75. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 76. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 77. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 78. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 79. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 80. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 81. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 82. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 20. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 21. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 22. How much do you charge for late fees?
5% of the total delinquent balance.
- 23. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 24. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 25. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 26. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 27. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 28. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 29. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 30. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 31. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 32. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 33. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 34. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 35. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 36. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 37. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 38. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 39. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 40. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 41. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 42. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 43. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 44. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 45. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 46. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 47. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 48. What is a late payment penalty?
逾期付款的费用.
- 49. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 50. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 51. What is deregulation?
- 52. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 53. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 54. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 55. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 56. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 57. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 58. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 59. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 60. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 61. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 62. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 63. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 64. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 65. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 66. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 67. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 68. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 69. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 70. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 71. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 72. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 73. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 74. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 75. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 76. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 77. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 78. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 79. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 80. Does Spark Energy offer budget billing?
It differs from market to market.
Texas - All TDU: Yes, we do offer budget billing. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. Please note, budget billing requires setting up Auto Pay with our payment vendor. For details call (877) 547-7275.
PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E 是否提供预算账单交付部分的账单.
Nicor当前位置我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, Nicor 是否提供预算账单交付部分的账单.
BGE: Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact BGE 了解更多关于预算账单的工作.
ConEd: 我们不提供预算账单的部分,我们负责您的供应费用. ConEd 是否提供预算账单交付部分的账单.
Peoples Gas: 我们不提供预算账单的部分,我们负责您的供应费用. Peoples Gas 是否提供预算账单交付部分的账单.
PSE&G: 我们不提供预算账单的部分,我们负责您的供应费用. PSE&G 是否提供预算账单交付部分的账单.
North Shore Gas: 我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, North Shore Gas 是否提供预算账单交付部分的账单.
Keyspan: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contact Keyspan.
NIMO: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contacting NIMO.
- 81. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 82. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 83. 我在哪里可以找到Spark Energy马里兰可变价格历史记录?
Spark Energy马里兰历史可变利率
The rates on this chart represent the weighted average rate across all available variable plans:
Month Feb-21 Mar-21 Apr-21 May-21 June-21 July-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Electric (kWh) $0.1674 $0.1674 $0.1681 $0.1681 $0.1683 $0.1685 $0.1690 $0.1690 $0.1690 $0.1690 $0.1690 $0.1681 Gas (Therms) $1.1315 $1.1315 $1.1534 $1.1534 $1.1558 $1.1618 $1.1644 $1.1644 $1.1675 $1.1630 $1.1549 $1.1579 Current Variable Rates
所有费用可能会按月调整. Future rates will be updated at least 12 days before becoming effective.
*For BG&E Natural Gas Customers only, your billed rate may be prorated between the effective rates of two months, 这取决于你的仪表被读取的时间.
Product Name Utility Jan-22. Rate Feb-22. Rate Unit Commodity Residential Evergreen BGE $0.1899 $0.1899 kWh Electric Residential Evergreen T1 BGE $0.1399 $0.1399 kWh Electric Residential Evergreen T2 BGE $0.1899 $0.1899 kWh Electric Residential Evergreen BGE $1.4 $1.4 THM NaturalGas Residential Evergreen T1 BGE $0.899 $0.899 THM NaturalGas Residential Evergreen T2 BGE $1.079 $1.079 THM NaturalGas
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 20. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 21. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 22. How much do you charge for late fees?
5% of the total delinquent balance.
- 23. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 24. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 25. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 26. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 27. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 28. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 29. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 30. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 31. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 32. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 33. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 34. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 35. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 36. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 37. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 38. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 39. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 40. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 41. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 42. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 43. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 44. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 45. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 46. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 47. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 48. What is a late payment penalty?
逾期付款的费用.
- 49. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 50. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 51. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 52. What is deregulation?
- 53. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 54. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 55. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 56. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 57. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 58. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 59. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 60. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 61. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 62. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 63. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 64. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 65. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 66. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 67. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 68. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 69. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 70. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 71. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 72. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 73. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 74. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 75. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 76. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 77. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 78. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 79. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 80. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 81. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 82. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 2. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 3. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 4. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 5. How do I enroll?
You can click here, or call us at 1-.
- 6. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 7. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 8. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 9. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 10. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 11. How do I update my mailing address?
Give us a call at 8.
- 12. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 13. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 14. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 15. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 16. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 17. How long does the switch take?
The switch usually takes 15-45 days.
- 18. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 19. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 20. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 21. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 22. How much do you charge for late fees?
5% of the total delinquent balance.
- 23. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 24. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 25. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 26. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 27. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 28. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 29. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 30. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 31. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 32. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 33. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 34. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 35. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 36. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 37. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 38. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 39. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 40. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 41. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 42. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 43. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 44. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 45. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 46. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 47. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 48. What is a late payment penalty?
逾期付款的费用.
- 49. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 50. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 51. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 52. What is deregulation?
- 53. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 54. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 55. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 56. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 57. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 58. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 59. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 60. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 61. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 62. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 63. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 64. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 65. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 66. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 67. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 68. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 69. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 70. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 71. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 72. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 73. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 74. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 75. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 76. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 77. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 78. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 79. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 80. Does Spark Energy offer budget billing?
It differs from market to market.
Texas - All TDU: Yes, we do offer budget billing. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. Please note, budget billing requires setting up Auto Pay with our payment vendor. For details call (877) 547-7275.
PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E 是否提供预算账单交付部分的账单.
Nicor当前位置我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, Nicor 是否提供预算账单交付部分的账单.
BGE: Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact BGE 了解更多关于预算账单的工作.
ConEd: 我们不提供预算账单的部分,我们负责您的供应费用. ConEd 是否提供预算账单交付部分的账单.
Peoples Gas: 我们不提供预算账单的部分,我们负责您的供应费用. Peoples Gas 是否提供预算账单交付部分的账单.
PSE&G: 我们不提供预算账单的部分,我们负责您的供应费用. PSE&G 是否提供预算账单交付部分的账单.
North Shore Gas: 我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, North Shore Gas 是否提供预算账单交付部分的账单.
Keyspan: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contact Keyspan.
NIMO: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contacting NIMO.
- 81. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 82. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. 把我的电力服务转到哪个赌博软件靠谱有成本吗?
It depends on which kind of move you’re doing. For a standard switch, there’s no charge. 以下是根据你住的地方和你选择的开关类型而收取的不同费用.
Utility Standard Switch Self-Selected Switch Move-In AEP-CPL $0.00 $16.00 $37.00 AEP-SWEPCO $0.00 $7.00 $20.00 APE-WTU $0.00 $16.00 $42.00 Centerpoint $0.00 $6.00 $16.00 Oncor $0.00 $7.25 $18.00 TNMP $0.00 $26.96 $53.94 - 2. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 3. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 4. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 5. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 6. How do I enroll?
You can click here, or call us at 1-.
- 7. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 8. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 9. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 10. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 11. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 12. 我在哪里可以找到德州到期合同的可变汇率
You can find the variable rate for expiring contracts in Texas (ERCOT) by market.
Residential customers in Texas who do not renew at the end of their contract agreement are billed on Spark Energy's Month-to-Month Variable Rate Plan. Below you will find this rate plan.
所列价格为每月平均使用2,000千瓦时.
点击与你的市场相对应的EFL或TOS.
Center Point Oncor AEP Central AEP North TNMP February 2022 16.3 ¢ kWh 16.8¢ kWh 17.3¢ kWh 16.8¢ kWh 18.0¢ kWh Electricity Fact Label (EFL) EFL EFL EFL EFL EFL Terms of Service (TOS) TOS TOS TOS TOS TOS 浮动汇率可按月调整.
- 13. How do I update my mailing address?
Give us a call at 8.
- 14. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 15. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 16. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 17. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 18. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 19. How long does the switch take?
The switch usually takes 15-45 days.
- 20. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 21. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 22. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 23. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 24. How much do you charge for late fees?
5% of the total delinquent balance.
- 25. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 26. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 27. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 28. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 29. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 30. 我不同意我的信用档案要求我支付定金. Who can help me with this?
During the enrollment process, we give you information about the credit bureau that we used for your credit check. You can contact that credit bureau for any questions you have about your credit profile.
- 31. I don’t have a social security number. Can I still enroll?
Yes, but you’ll need to provide a deposit. 请给我们打电话,客户服务代表可以帮助指导您完成注册流程.
Monday – Friday 8AM to 7PM CST Saturday 9AM to 12PM CST - 32. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 33. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 34. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 35. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 36. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 37. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 38. In addition to my energy usage, what charges/fees will I see on my bill?
你会看到每月的使用费(如果适用的话), energy usage charge, 由德州公用事业委员会(PUCT)设定的费用,用于你的公用事业和任何适用的税收.
- 39. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 40. 把我的电力服务转到哪个赌博软件靠谱有成本吗?
It depends on which kind of move you’re doing. For a standard switch, there’s no charge. 以下是根据你住的地方和你选择的开关类型而收取的不同费用.
Utility Standard Switch Self-Selected Switch Move-In AEP-CPL $0.00 $16.00 $37.00 AEP-SWEPCO $0.00 $7.00 $20.00 APE-WTU $0.00 $16.00 $42.00 Centerpoint $0.00 $6.00 $16.00 Oncor $0.00 $7.25 $18.00 TNMP $0.00 $26.96 $53.94 - 41. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 42. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 43. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 44. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 45. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 46. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 47. What are TDU delivery charges?'
Charges from your transmission and distribution utility (TDU) to cover the expenses they incur by running and maintaining the electrical grid to get power to your home.
- 48. What does it mean if I have to pay a deposit in order to establish service with Spark Energy?
Having to pay a deposit won’t have any impact on the price we charge or the service you receive.
- 49. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 50. 我需要提供什么形式的身份证明才能转换?
To establish service with Spark Energy, you’ll be asked to provide your social security number for some markets.
- 51. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 52. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 53. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 54. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 55. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 56. What is a demand charge?
如果你的能源使用异常高,你的TDU费用.
- 57. What is a competition transition charge?
一项费用的评估,以帮助你的TDU收回一些成本,因为放松管制.
- 58. What is a demand charge?
如果你的能源使用异常高,你的TDU费用.
- 59. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 60. What is a late payment penalty?
逾期付款的费用.
- 61. What is a meter charge?
A charge assessed to recover a TDU’s charges for monitoring and recording your electricity usage.
- 62. What is a move-in?
If you want electricity service, and you have never had it at the address where you’d like to start your service, it qualifies as a move-in. Click here to see what the move-in fee is for your area.
- 63. What is a nuclear decommissioning fee?
A charge assessed to recover a TDU’s charges for decommissioning nuclear power generation sites.
- 64. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 65. What is a self-selected switch?
如果你想在你目前的地址更换电力供应商, 但是你想要控制开关发生的确切日期, you should choose a self-selected switch. There is a charge for self-selected switches which varies by where you live. Click here 看到什么会收取你的区域.
- 66. What is a standard switch?
如果你想在你目前的地址更换电力供应商, and aren’t picky about exactly which date your electricity is switched over, you want the standard switch. With a standard switch, 你会在七天内被换到哪个赌博软件靠谱, and we’ll determine which day within that seven day window you’re switched over. The best part– it’s free!
- 67. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 68. What is a TDU?
TDU是“输电和配电设施”的缩写.“许多人干脆称这家公司为他们的公用事业公司. Your TDU’s job is to get electricity from the companies that generate it to homes and business, including managing and maintaining power lines, poles and other infrastructure used in the transmission and distribution of electricity.
- 69. What is an advanced metering charge?
A charge assessed to recover a TDU’s charges for Advanced Metering Systems that are not recovered in the TDU’s standard metering charge.
- 70. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 71. 什么是能源效率成本回收系数?
A charge assessed to recover a TDU’s costs for energy efficiency programs.
- 72. What is an ESI ID?
ESI stands for Electric Service Identifier. Your ESI ID is a unique number your local electric utility uses to identify a specific residence or business and make sure that your electricity service is set up at the correct address. 如果你的账户上有多个地址, 你会有多个ESI id -每个地址一个.
Your meter number and your ESI ID are two different things; your meter number identifies the specific meter at your home or business, and you could end up with a new meter number if your meter is replaced for some reason.
- 73. What is deregulation?
- 74. What is sales tax?
Sales tax is a tax that all consumers pay on goods and services in the state of Texas. 这与你在便利店买汽水或在商场买鞋时所缴纳的税款没有什么不同.
- 75. 开关和搬进来的区别是什么?
The term “switch” is used when you already have power at your service address in your name and want to “switch” your current Retail Electric Provider (REP).
“迁入”一词适用于当你的住宅或企业第一次需要供电时. If you are moving to a location where the power is off and needs to be turned on or you are moving to a location where the power is on but you need to transfer the ownership to your name, you are considered a “move-in." - 76. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 77. 我什么时候能收到第一张Spark Energy的发票?
不超过切换生效后45天.
- 78. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 79. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 80. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 81. Where can I find ERCOT variable price history?
你可以根据市场找到德州的可变利率价格历史(ERCOT)
Center Point Oncor AEP Central AEP North TNMP 2021 January $ 0.198 kWh $0.195 kWh $0.201 kWh $0.221 kWh $0.216 kWh February $0.196 kWh $0.193 kWh $0.199 kWh $0.212 kWh $0.212 kWh March $0.193 kWh $0.191 kWh $0.195 kWh $0.208 kWh $0.211 kWh April $0.193 kWh $0.192 kWh $0.193 kWh $0.208 kWh $0.208 kWh May $0.193 kWh $0.204 kWh $0.192 kWh $0.209 kWh $0.212 kWh June $0.192 kWh $0.205 kWh $0.191 kWh $0.209 kWh $0.216 kWh July $0.190 kWh $0.204 kWh $0.189 kWh $0.204 kWh $0.216 kWh August $0.185 kWh $0.203 kWh $0.187 kWh $0.200 kWh $0.218 kWh September $0.187 kWh $0.214 kWh $0.191 kWh $0.202 kWh $0.217 kWh October $0.186 kWh $0.212 kWh $0.188 kWh $0.199 kWh $0.217 kWh November $0.205 kWh $0.232 kWh $0.214 kWh $0.211 kWh $0.225 kWh December $0.206 kWh $0.231 kWh $0.223 kWh $0.216 kWh $0.222 kWh 2022 January $0.210 kWh $0.232 kWh $0.227 kWh $0.218 kWh $0.217 kWh - 82. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 83. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 84. 为什么Spark Energy的一些计划包括ETF?
ETF’s, or early termination fees, 允许哪个赌博软件靠谱为您的企业预先购买电力或天然气,这样我们可以为您提供更低的价格. In return for this lower rate, we ask for a commitment from your business to stay with us for the term of your contract. 如果合约提前终止,ETF将帮助我们挽回损失. 当然,我们努力将ETF的估值保持在尽可能低的水平.
- 85. Why was I assessed a late fee?
Late fees are assessed if your payment is not received in full by the due date on your bill.
- 86. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 87. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 88. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 89. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 90. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 91. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 92. Will Spark Energy check my credit?
我们做信用检查作为我们注册过程的一部分.
- 93. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 94. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 95. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 96. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 97. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 98. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 99. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 100. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 101. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 102. 我还能用自动付款方式付帐吗?
这适用于ERCOT市场(德克萨斯州)和其他一些市场. Please call 1- for more details.
- 103. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 104. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 105. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 106. 除了付定金,你们还有别的办法吗?
Yes, we can waive your deposit if you qualify for any of the following:
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
以前电力供应商的信用证-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
- Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
- Is not delinquent in payment of any such electric service account; and
- During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid.
- 107. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 108. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 109. Does Spark Energy require a deposit?
如果您未能通过我们的信用检查程序,则需要存款,在某些市场,信用检查是必需的. There are exceptions to waive credit check
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
Letter of credit from a previous electric provider-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
Is not delinquent in payment of any such electric service account; and
During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid. - 110. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 111. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 1. 把我的电力服务转到哪个赌博软件靠谱有成本吗?
It depends on which kind of move you’re doing. For a standard switch, there’s no charge. 以下是根据你住的地方和你选择的开关类型而收取的不同费用.
Utility Standard Switch Self-Selected Switch Move-In AEP-CPL $0.00 $16.00 $37.00 AEP-SWEPCO $0.00 $7.00 $20.00 APE-WTU $0.00 $16.00 $42.00 Centerpoint $0.00 $6.00 $16.00 Oncor $0.00 $7.25 $18.00 TNMP $0.00 $26.96 $53.94 - 2. Why am I able to switch to Spark Energy?
Connecticut deregulated its wholesale electricity market to encourage competition and choice for homeowners and small businesses. Retail electricity providers such as Spark Energy are encouraged to compete for customers. More than 500,000 consumers through Connecticut have chosen a new electric provider.
- 3. Do I also have to call my utility company?
No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for Spark Energy.
- 4. Explain Renewable Product Content?
Renewable Product Content
100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. Please see the specific Terms and Conditions of your offer for additional information.
- 5. Will I have to pay two separate bills?
No. 当您选择哪个赌博软件靠谱作为您的电力供应商时,您将收到一份来自当地公用事业公司的合并账单. Spark Energy will appear as the electric generation supplier on your bill.
- 6. Spark Energy如何降低我的电费?
By being an informed consumer, you can look at the rate on your current bill and shop for what's best for your needs
- 7. 如果我的服务有问题,我应该打电话给谁?
你的电力将继续由Eversource或UI提供. If you experience any type of outage or emergency, contact Eversource or UI.
- 8. How do I enroll?
You can click here, or call us at 1-.
- 9. Who is Spark Energy?
Spark Energy成立于1999年,现已成长为美国最值得信赖的能源零售供应商之一. Based in Houston, Texas, 我们为像你们这样的家庭提供电力和天然气已经超过15年了.
- 10. How do I know if my invoice is estimated?
你的发票将表明它是真实的还是估计的.
- 11. How do I sign up?
今天完成您的在线注册或与我们的知识渊博的销售代理之一聊天或customercare@hmyjk.com.
- 12. How do I make a payment?
You can make a payment online through My Account 或者通过电话使用支票账户、信用卡或借记卡. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点,请按 here
- 13. How do I sign up with Spark Energy?
You can sign up online at Spark Energy.com– just enter your zip code, pick your plan and fill out your information. It’s easy. You can also enroll by phone at . 不管怎样,我们期待着你的消息.
- 14. 我在哪里可以找到德州到期合同的可变汇率
You can find the variable rate for expiring contracts in Texas (ERCOT) by market.
Residential customers in Texas who do not renew at the end of their contract agreement are billed on Spark Energy's Month-to-Month Variable Rate Plan. Below you will find this rate plan.
所列价格为每月平均使用2,000千瓦时.
点击与你的市场相对应的EFL或TOS.
Center Point Oncor AEP Central AEP North TNMP February 2022 16.3 ¢ kWh 16.8¢ kWh 17.3¢ kWh 16.8¢ kWh 18.0¢ kWh Electricity Fact Label (EFL) EFL EFL EFL EFL EFL Terms of Service (TOS) TOS TOS TOS TOS TOS 浮动汇率可按月调整.
- 15. How do I update my mailing address?
Give us a call at 8.
- 16. Do I need to contact my current provider and let them know I am switching to Spark Energy?
No, once you sign up with us online, 我们会联系你的公用事业公司,通知他们你的开关.
- 17. 你怎么把电从德州运到我的州?
我们实际上从你所在地区或附近的公司购买电力,然后卖给像你这样的人和企业, often at a fixed price.
- 18. 你们怎么把天然气从德州运到我的州?
我们实际上从许多来源购买天然气,并安排运输到您的地区.
- 19. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 20. How does billing work?
Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. 哪个赌博软件靠谱会寄给您一份综合账单,其中包含您的能源费用和公用事业费用.
Dual billing markets – In some markets, large customers have the option to choose dual billing. If you’re a dual billing customer, 你的公司会收到Spark energy公司的能源收费单和当地公用事业公司的公用事业收费单. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets – Utility consolidated billing is the default in all markets outside of Texas (ERCOT). In a utility-consolidated billing market, 公用事业公司会寄给你一份综合账单,包括你的公用事业费用和能源费用, even if your energy charges come from a competitive energy supplier like Spark Energy. - 21. How long does the switch take?
The switch usually takes 15-45 days.
- 22. How is it possible for you to give me a lower rate than the utility company?
作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. 我们的专业知识和规模使我们能够协商更好的能源价格, which we can then pass on to you.
- 23. Can Spark Energy put the bill in my name if PG&E sends it out under another name?
Because PG&E bills all customers, the name on your bill will be the same as the name on your PG&E account.
- 24. 正规靠谱赌博软件切换到Spark Energy需要多长时间?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 25. ComEd is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. 因为ComEd为其服务区域内的所有客户处理账单, 我们没办法阻止ComEd切断你的连接, even if you try to sign up with us.
- 26. How long does the switch take?
It depends on the utility market, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.
- 27. How long is your contract?
请查看产品页面,了解您所在地区的计划.
- 28. How much do you charge for late fees?
5% of the total delinquent balance.
- 29. 我如何知道我的切换或搬进什么时候会发生?
一旦你注册了,你会收到一封注册邮件,里面包含了你预计的转换日期或迁入日期.
- 30. How will my billing work?
You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 31. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at
- 32. I am moving to another address in Texas. How do I transfer service to my new address?
Give us a call at at least 3 business days before you want your electricity service transferred. When you call, we’ll need your new service address, your new ESID number if one is available, 您希望在新地址启动服务的日期和您希望在旧地址断开服务的日期.
- 33. 我要搬到德州以外的地方去. 断开服务会有任何惩罚吗?
If you're moving to a new location, there won’t be any penalty for disconnecting. You’ll need to provide your forwarding address, and depending on your particular situation, you may be required to provide some additional proof that you’ve left your previous address.
- 34. 我不同意我的信用档案要求我支付定金. Who can help me with this?
During the enrollment process, we give you information about the credit bureau that we used for your credit check. You can contact that credit bureau for any questions you have about your credit profile.
- 35. I don’t have a social security number. Can I still enroll?
Yes, but you’ll need to provide a deposit. 请给我们打电话,客户服务代表可以帮助指导您完成注册流程.
Monday – Friday 8AM to 7PM CST Saturday 9AM to 12PM CST - 36. I’m currently under contract. Can I switch?
如果你的合同在六个月内到期, 我们提供远期价格,并提供从您当前合同结束时开始的合同.
- 37. If I still owe my utility money, do I have to pay them before I can switch?
Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.
- 38. If I’m moving into a new place, how quickly can I get my electricity turned on?
这取决于你选择什么样的入住方式.
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move In: 24-48小时(费用高于一般的迁入要求)
- 39. 如果我的电或煤气坏了,我该找谁呢?
The utility will continue to handle outages, leaks, and emergencies just like they always have.
- 40. 如果停电或者闻到煤气泄漏的味道,我该找谁?
公用事业将继续处理紧急情况, leaks, 停电,电线断了,一如既往. 对于这类问题,我们建议调用实用程序.
- 41. If there is a gas emergency, will the utility company take care of their customers first and then Spark Energy customers last?
No. 燃气公司被要求平等地对待所有的客户,没有任何动机区别对待你, 即使你选择了替代能源供应商.
- 42. In addition to my energy usage, what charges/fees will I see on my bill?
你会看到每月的使用费(如果适用的话), energy usage charge, 由德州公用事业委员会(PUCT)设定的费用,用于你的公用事业和任何适用的税收.
- 43. Is Spark Energy regulated by the state?
Yes, it is regulated by the state.
- 44. 把我的电力服务转到哪个赌博软件靠谱有成本吗?
It depends on which kind of move you’re doing. For a standard switch, there’s no charge. 以下是根据你住的地方和你选择的开关类型而收取的不同费用.
Utility Standard Switch Self-Selected Switch Move-In AEP-CPL $0.00 $16.00 $37.00 AEP-SWEPCO $0.00 $7.00 $20.00 APE-WTU $0.00 $16.00 $42.00 Centerpoint $0.00 $6.00 $16.00 Oncor $0.00 $7.25 $18.00 TNMP $0.00 $26.96 $53.94 - 45. Is there a fee to switch suppliers?
No, there is no fee to switch suppliers.
- 46. Is there a monthly fee?
Some of our plans may include a small monthly fee which is listed on the products details page.
- 47. Is there an early termination fee?
对于浮动费率计划,没有提前终止费用. For fixed-rate plans, we may charge early termination fees which are listed on the products details page. Click here to find out more.
- 48. The Utility is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since the utility handles billing for all customers in their service area, 我们没有办法阻止切断你的连接, even if you try to sign up with us.
- 49. 有时哪个赌博软件靠谱的费率比公用事业公司低. How is this possible?
Suppliers can employ different strategies when purchasing power in the wholesale market. 有时,这种策略导致供应商能够提供比当地公用事业公司更低的价格.
- 50. What am I currently paying?
在您当前的能源账单上,查找能源费用部分. 这是您的法案中Spark Energy可以帮助您的部分,您将与其他代表进行比较. 每千瓦时的价格=总能量费用÷这个月使用的总千瓦时
- 51. What are TDU delivery charges?'
Charges from your transmission and distribution utility (TDU) to cover the expenses they incur by running and maintaining the electrical grid to get power to your home.
- 52. What does it mean if I have to pay a deposit in order to establish service with Spark Energy?
Having to pay a deposit won’t have any impact on the price we charge or the service you receive.
- 53. What fees are included in your rate?
Our rate for your area includes supply charges and transmission charges.
- 54. 我需要提供什么形式的身份证明才能转换?
To establish service with Spark Energy, you’ll be asked to provide your social security number for some markets.
- 55. 我的固定利率合同到期后会发生什么?
When your contract expires, you can renew by logging in to my account or calling us at and then selecting the plan you want. Or you can do nothing and you’ll automatically be switched over to a variable rate.
- 56. 一旦我完成在线注册过程,会发生什么?
一旦你完成在线注册程序, 你会收到一封包含合同号码的确认邮件, 与Spark Energy一起计划您服务的细节和其他信息. 您还将收到一份欢迎礼包,包括服务条款.
- 57. 如果我在合同结束前取消服务怎么办?
哪个赌博软件靠谱可能会收取提前取消合同的费用. The exact fee depends on which plan you’re on. 提前终止费用的查看产品详细信息页面.
- 58. 如果我的电力或天然气输送有问题怎么办?
Your utility will handle outages and delivery problems just as they always have. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like Spark Energy - they’re required by law to serve all customers equally.
- 59. What is a base charge?
在每个计费周期内评估的费用,不是基于您的能源消耗需求.
- 60. What is a competition transition charge?
一项费用的评估,以帮助你的TDU收回一些成本,因为放松管制.
- 61. What is a demand charge?
如果你的能源使用异常高,你的TDU费用.
- 62. What is a kilowatt-hour (kWh)?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.
- 63. What is a late payment penalty?
逾期付款的费用.
- 64. What is a meter charge?
A charge assessed to recover a TDU’s charges for monitoring and recording your electricity usage.
- 65. 什么是杂项总收入退税?
A fee assessed to recover the miscellaneous gross receipts tax imposed on retail electric providers operating in an incorporated city or town having a population of more than 1,000.
- 66. What is a move-in?
If you want electricity service, and you have never had it at the address where you’d like to start your service, it qualifies as a move-in. Click here to see what the move-in fee is for your area.
- 67. What is a nuclear decommissioning fee?
A charge assessed to recover a TDU’s charges for decommissioning nuclear power generation sites.
- 68. What is a PUC assessment?
A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.
- 69. What is a self-selected switch?
如果你想在你目前的地址更换电力供应商, 但是你想要控制开关发生的确切日期, you should choose a self-selected switch. There is a charge for self-selected switches which varies by where you live. Click here 看到什么会收取你的区域.
- 70. What is a standard switch?
如果你想在你目前的地址更换电力供应商, and aren’t picky about exactly which date your electricity is switched over, you want the standard switch. With a standard switch, 你会在七天内被换到哪个赌博软件靠谱, and we’ll determine which day within that seven day window you’re switched over. The best part– it’s free!
- 71. What is a system benefit fund charge?
由公用事业委员会批准的收费, not to exceed 65 cents per megawatt-hour, that funds low-income discounts, one-time bill payment assistance, customer education, commission administrative expenses and low-income energy efficiency programs.
- 72. What is a TDU?
TDU是“输电和配电设施”的缩写.“许多人干脆称这家公司为他们的公用事业公司. Your TDU’s job is to get electricity from the companies that generate it to homes and business, including managing and maintaining power lines, poles and other infrastructure used in the transmission and distribution of electricity.
- 73. What is an advanced metering charge?
A charge assessed to recover a TDU’s charges for Advanced Metering Systems that are not recovered in the TDU’s standard metering charge.
- 74. What is an energy charge?
根据所消耗的电量(kWh)计算的一种收费
- 75. 什么是能源效率成本回收系数?
A charge assessed to recover a TDU’s costs for energy efficiency programs.
- 76. What is an ESI ID?
ESI stands for Electric Service Identifier. Your ESI ID is a unique number your local electric utility uses to identify a specific residence or business and make sure that your electricity service is set up at the correct address. 如果你的账户上有多个地址, 你会有多个ESI id -每个地址一个.
Your meter number and your ESI ID are two different things; your meter number identifies the specific meter at your home or business, and you could end up with a new meter number if your meter is replaced for some reason.
- 77. What is deregulation?
- 78. What is sales tax?
Sales tax is a tax that all consumers pay on goods and services in the state of Texas. 这与你在便利店买汽水或在商场买鞋时所缴纳的税款没有什么不同.
- 79. 开关和搬进来的区别是什么?
The term “switch” is used when you already have power at your service address in your name and want to “switch” your current Retail Electric Provider (REP).
“迁入”一词适用于当你的住宅或企业第一次需要供电时. If you are moving to a location where the power is off and needs to be turned on or you are moving to a location where the power is on but you need to transfer the ownership to your name, you are considered a “move-in." - 80. What is the difference between Spark Energy and my current utility company?
像Spark Energy这样的替代电力供应商从发电人那里购买电力, then sell that electricity to people like you. 你的工作包括管理电线, 波兰人和其他基础设施安全可靠地为家庭和企业提供电力. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商.
- 81. 哪个赌博软件靠谱服务哪些行业?
Restaurants
Large & Small Retail
Hospitals/Medical Centers
Hotels
ManufacturersOffice Buildings
Universities/Colleges
Grocery Stores
Churches
And many more... - 82. What plans are offered?
We currently offer variations of fixed price plans, NYMEX+ plans and variable energy plans for businesses. 提供电力和天然气计划.
- 83. 我什么时候能收到第一张Spark Energy的发票?
不超过切换生效后45天.
- 84. 我与现有供应商的合同何时到期?
你现在的供应商会知道你的合同何时到期,以及是否有提前终止合同的费用. 我们建议您联系他们核实这些细节.
- 85. 我的住宅用电什么时候能用Spark Energy?
这取决于你选择什么样的转换或搬进去.
Utility Selects Switch: 3-7 business days
Self-Selected Switch: 您选择-至少3个业务,最多45个日历天
Move In: 您选择-至少3个业务,最多45个日历天
Priority Move-In: 24-48 hours
Don't forget, some of these types of switches and move-ins do involve fees
- 86. 当我切换发生?
Each utility is different, but a switch typically takes effect in one to two billing cycles.
- 87. 我在哪里可以找到伊利诺斯州可变价格历史?
你可以在下表中找到伊利诺斯州可变价格历史记录:
Spark Energy Illinois Variable Rate History Commonwealth Edison Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Price Per KWH in Cents 17.26 17.26 17.26 17.26 17.26 17.26 17.26 17.26 17.25 19.76 16.17 19.65 Illinois Law requires that suppliers provide customers with the historical variable electric generation service rates during each of the past 12 months. Please note that the rates listed below encompass all of Spark Energy’s variable rate offerings including any 100% renewable energy products. - 88. Where can I find ERCOT variable price history?
你可以根据市场找到德州的可变利率价格历史(ERCOT)
Center Point Oncor AEP Central AEP North TNMP 2021 January $ 0.198 kWh $0.195 kWh $0.201 kWh $0.221 kWh $0.216 kWh February $0.196 kWh $0.193 kWh $0.199 kWh $0.212 kWh $0.212 kWh March $0.193 kWh $0.191 kWh $0.195 kWh $0.208 kWh $0.211 kWh April $0.193 kWh $0.192 kWh $0.193 kWh $0.208 kWh $0.208 kWh May $0.193 kWh $0.204 kWh $0.192 kWh $0.209 kWh $0.212 kWh June $0.192 kWh $0.205 kWh $0.191 kWh $0.209 kWh $0.216 kWh July $0.190 kWh $0.204 kWh $0.189 kWh $0.204 kWh $0.216 kWh August $0.185 kWh $0.203 kWh $0.187 kWh $0.200 kWh $0.218 kWh September $0.187 kWh $0.214 kWh $0.191 kWh $0.202 kWh $0.217 kWh October $0.186 kWh $0.212 kWh $0.188 kWh $0.199 kWh $0.217 kWh November $0.205 kWh $0.232 kWh $0.214 kWh $0.211 kWh $0.225 kWh December $0.206 kWh $0.231 kWh $0.223 kWh $0.216 kWh $0.222 kWh 2022 January $0.210 kWh $0.232 kWh $0.227 kWh $0.218 kWh $0.217 kWh - 89. Who do I call if my gas or power goes out?
电力公司将一如既往地继续处理天然气泄漏、停电和紧急情况.
- 90. Who should I call if I have billing questions?
If you have any questions regarding your Spark Energy bill, please contact us at . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- 91. 为什么Spark Energy的一些计划包括ETF?
ETF’s, or early termination fees, 允许哪个赌博软件靠谱为您的企业预先购买电力或天然气,这样我们可以为您提供更低的价格. In return for this lower rate, we ask for a commitment from your business to stay with us for the term of your contract. 如果合约提前终止,ETF将帮助我们挽回损失. 当然,我们努力将ETF的估值保持在尽可能低的水平.
- 92. Why was I assessed a late fee?
Late fees are assessed if your payment is not received in full by the due date on your bill.
- 93. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 94. 我为什么要从哪个赌博软件靠谱公司而不是公用事业公司购买天然气?
We use our buying power and expert knowledge of energy markets to purchase natural gas, 然后我们提供固定价格和各种期限选择,以满足您的需求.
- 95. 为什么有人会选择浮动利率而不是固定利率呢?
有些客户喜欢按月浮动的灵活性. Others don’t want to worry about whether energy prices are going up or down, 并且更喜欢稳定的固定利率和价格保护.
- 96. Will I be locked into a contract?
It depends on which plan you choose. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. 一定要阅读条款和条件,了解任何你签署的电力计划的细节.
- 97. Will I have to pay a deposit?
可能吧,在我们检查完你的信用后,我们会让你知道你是否需要提供押金, which includes information from the consumer reporting agency Transunion. But, even if you do have to provide a deposit, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.
- 98. 我换到Spark Energy后会收到两张账单吗?
If you are a San Diego Gas & 电力公司或南加州天然气公司或太平洋天然气公司 & Electric customer, 您将收到单独的发票供应和送货费用,曾经由您的公用事业公司合并. Spark Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.
Otherwise, You will continue to receive one bill from your utility company as you always have. 那张账单将包括您从斯帕克能源公司收取的供给费和公用事业公司收取的送货费.
- 99. Will I still be eligible for bill payment assistance programs if I switch to Spark Energy?
我们建议与实用程序联系,以确认这些服务在您切换后是否仍然可用.
- 100. 当我切换到Spark Energy时,我的服务是否会中断?
If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.
- 101. Will Spark Energy check my credit?
我们做信用检查作为我们注册过程的一部分.
- 102. Will this affect my budget billing?
Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact the utility to find out more about how budget billing works.
- 103. Will you notify me when the switch takes place?
因为你的开关日期是由你的效用决定的, we can’t tell you what that date will be, but you can call the utility to find out.
- 104. What is the difference between Spark Energy and my current utility provider?
Spark Energy等替代电力供应商从发电公司购买电力, then sell that electricity to people like you. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. If you don’t choose an alternative electricity provider to buy your electricity from, you can buy your electricity from the utility. 在解除管制的市场中,你有权选择你的供应商 like Commonwealth Edison.
- 105. I am moving in to a new place. Can you connect me?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 106. If I still owe CL&P钱,我必须支付他们之前,我可以转换?
Yes. 您必须及时向CL付款&在你可以切换到另一个电力供应商之前
- 107. What’s My Account?
Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can change your preferences, update your payment information(applicable to certain markets) and address book, 跟踪您的订单和管理您的帐户密码.
- 108. Why would I buy my electricity from Spark Energy instead of the utility?
We use our buying power and expert knowledge of energy markets to purchase electricity, 然后我们根据您的需要提供固定的价格和不同的期限选择.
- 109. Spark Energy的费率是否包括税费?
Residential- Because Spark Energy is not responsible for collecting taxes for residential customers, Spark Energy的住宅税不包括任何税费.
Commercial- Spark Energy is responsible for collecting taxes from commercial customers. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯,请联络我们 .
一些公用事业可能会在你的账单上增加任何适用的税费.
- 110. 我是否可以将另一个地址的服务添加到我现有的帐户中?
是的,您可以通过一次登录设置和管理多个帐户. 只需登录您的Spark Energy在线帐户, 点击我的帐户并选择添加服务位置.
- 111. 我可以在正规靠谱赌博软件中添加某人吗,比如我的配偶或室友?
我们的客户帐户通常由一个主要帐户持有人管理. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.
- 112. Can I establish service over the phone?
Yes, you can call to sign up with Spark Energy or you can use our fast, easy online signup 24/7 through hmyjk.com.
- 113. 我还能用自动付款方式付帐吗?
这适用于ERCOT市场(德克萨斯州)和其他一些市场. Please call 1- for more details.
- 114. Can Spark Energy put the bill in my name if Utility sends it out under another name?
Utility bills all customers, the name on your bill will be the same as the name on your Utility account.
- 115. Can you turn my electricity on or do I have to call the utility company?
在新地址获得电力或天然气服务, 你需要联系公用事业公司,让他们处理你的入住. Once you do that, you can sign up with Spark Energy online or by phone at .
- 116. Eversource(CL&P) is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. Since Eversource(CL&P)为他们服务区域内的所有客户处理账单, there is no way for us to stop Eversource(CL&P)防止断开您的连接,即使您试图与我们签约.
- 117. ConEd is disconnecting me soon; if I switch to Spark Energy can you stop the disconnection?
No. 因为ConEd在他们的服务区域处理所有客户的账单, 我们没办法阻止ConEd切断你的连接, even if you try to sign up with us.
- 118. 我是否需要通知我现在的电力供应商我要更换?
No. Once you've successfully signed up with Spark Energy, we'll take care of the rest.
- 119. 除了付定金,你们还有别的办法吗?
Yes, we can waive your deposit if you qualify for any of the following:
65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.
Victim of Family Violence – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002 by treating medical personnel, by law enforcement personnel, 由德州地区检察官或县检察官办公室负责, by the Office of the Attorney General, 或者是德克萨斯平等司法基金会的受让人. 这一决定应由德克萨斯州家庭暴力委员会提交的证明信来证明. 认证信可以通过使用免费传真号码直接提交给Spark Energy.
以前电力供应商的信用证-住宅客户或申请人如有下列情况,可被视为已建立令人满意的信用:
- Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
- Is not delinquent in payment of any such electric service account; and
- During the last 12 consecutive months of service was not late in paying a bill more than once.
你也可以把存款分成相等的两部分. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00 in two equal installments. 第一期须于接获订金通知书后10天内缴付, and the second installment must be paid within 30 days after the first deposit is paid.
- 120. 你们为商业客户和住宅客户提供服务吗?
Yes, we service commercial customers. For more details please call 1-.
- 121. 竞争是否会影响我的电力或煤气服务的可靠性?
No. Your electricity will continue to be delivered safely and reliably by your local utility, regardless of who you buy it from.
- 122. Does Spark Energy offer budget billing?
It differs from market to market.
Texas - All TDU: Yes, we do offer budget billing. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. Please note, budget billing requires setting up Auto Pay with our payment vendor. For details call (877) 547-7275.
PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E 是否提供预算账单交付部分的账单.
Nicor当前位置我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, Nicor 是否提供预算账单交付部分的账单.
BGE: Budget billing is available, but only on the delivery portion of your bill. This is not the portion of your bill that Spark Energy is responsible for. Please contact BGE 了解更多关于预算账单的工作.
ConEd: 我们不提供预算账单的部分,我们负责您的供应费用. ConEd 是否提供预算账单交付部分的账单.
Peoples Gas: 我们不提供预算账单的部分,我们负责您的供应费用. Peoples Gas 是否提供预算账单交付部分的账单.
PSE&G: 我们不提供预算账单的部分,我们负责您的供应费用. PSE&G 是否提供预算账单交付部分的账单.
North Shore Gas: 我们不提供供应费用的预算账单, 您账单的哪一部分是我们负责的. However, North Shore Gas 是否提供预算账单交付部分的账单.
Keyspan: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contact Keyspan.
NIMO: Yes. 我们对您的账单中的供应部分提供预算账单. 一旦我们收到你签署的预算账单,通常需要1-2个账单周期. To find out if budget billing is available on the delivery portion of your bill, we recommend you contacting NIMO.
- 123. Does Spark own generation or is it a utility?
Spark Energy does not own generation assets and does not act as a utility in any market. 我们只专注于为客户购买能源, getting the best price possible on that energy and assuring a best in class customer experience.
- 124. 你们怎么可能给我一个固定的价格呢?
作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, which we then use to create fixed rates with different term options to fit your needs. 我们承担商品价格变动的风险,所以你不必这样做.
- 125. 我在哪里可以找到PPL和PECO可变价格历史?
你可以在下表中找到我们的可变价格历史记录
PPL Set Variable Rate History Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 0.1627 0.179 0.179 0.179 0.179 0.1798 0.1799 0.1898 0.1756 0.156 0.1585 0.1598 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 0.1586 0.1549 0.1583 0.1599 0.1617 0.1617 0.1599 0.1570 0.1566 0.1581 0.1581 0.1566 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 0.1546 0.1534 0.1546 0.1546 0.1560 0.1560 0.1578 .1630 0.1546 0.1521 0.1535 0.1725 PECO Set Variable Rate History Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 0.1783 0.1804 0.1833 0.1833 0.1627 0.1819 0.1665 0.1819 0.1862 0.181 0.1716 0.1658 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 0.1637 0.1618 0.1658 0.1684 0.1693 0.1693 0.1660 0.1693 0.1660 0.1634 0.1595 0.1613 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 0.1613 0.1595 0.1589 0.1589 0.1589 0.1608 0.1589 0.1589 0.1542 0.1529 0.1542 0.1688 - 126. 我在哪里可以找到DELMARVA(DE)可变价格历史?
Please find the Variable History below
Utility Historical Variable Rate in ¢ / KWH DELMARVA(DE) .1791